top of page
  • Writer's pictureSecond Opinion

What Is The Difference Between A Public Adjuster And An Insurance Adjuster?


The insurance claim process can be frustrating, time-consuming, and complex for people who have just suffered property damage. Depending on the severity of the damage, it may even be overwhelming. In addition, most people are unfamiliar with the finer details of filing an insurance claim, so they often need to figure out what to expect or how to prepare for a meeting with their insurance adjuster.


Insurance Adjusters - What Do They Do?


An insurance adjuster is an insurance company representative who will assess the damage to your property and determine what the insurance company is willing to compensate for repairs. Alternatively, public adjusters work on the policyholder's behalf to negotiate the claim with the insurance company.


Before filing a claim, you should know several critical differences between the public insurance adjuster and insurance adjusters.


For starters, a public adjuster works for their client, not the insurance company. They work entirely for you, the policyholder. Their job is to ensure their clients get fairly compensated for losses. Conversely, an insurance adjuster works directly for the insurance company, whose primary goal is to save the company money.

Another key difference is that a public adjuster will be with you throughout the entire claim process, from start to finish. They will help you document your losses, file your claim, and work with the insurance company on your behalf.

It's essential to have an advocate looking out for your best interests when dealing with the insurance company. A public adjuster can be that advocate.


Suppose you're considering hiring a public adjuster, research and choose someone licensed and experienced. You want to ensure you're working with someone who will have your back throughout the process.

Streamline The Claims Process With A Public Adjuster

Time and time again, we've seen how having a public adjuster on your side can make a big difference in the claims process.


Consider this example:


A family in Texas had just finished repairing their home after a severe storm damaged it. Unfortunately, another storm hit before their insurance company could inspect the repairs. The second storm caused even more damage, totaling around $85,000.


The family contacted a public adjuster to help them with their claim. The insurance company had only offered them $45,000, but with the public adjuster's help, they were able to negotiate a settlement of $62,000.


As you might imagine, the decision to get a second opinion made a world of difference. Not to mention the family was thrilled with the outcome. Finally, they could move forward with the repairs and get their lives back to normal.


Simply put, a public adjuster can help you save time, money, and frustration and secure the best possible outcome when filing an insurance claim.

bottom of page